VOIP for Call Center
Voice over Internet Protocol (VoIP), the revolutionary communication technology is all set to replace the the traditional phone system in the near future.
Today, it is possible to make toll free long distance voice and fax calls over existing IP data networks. Businesses implementing own VoIP systems can save a lot on long distance calls.
VoIP converts the voice signal from telephone into digital signal that travels over the internet and then it is converted back into voice signal at the other end, thus making it possible to speak using regular phones with Internet.